What is this offer all about?
It is a new way of welcoming you to the world of Cirrus, with an offer for a Cirrus Set of your choice for only $1.
This offer comes with a 12-month contract: each month you will pay a fee.
Your monthly fee becomes credit of the same amount that you can use to buy whatever Cirrus product you want
and build your own shower experience: You can use it to buy any scent of Cirrus Aromatherapy Pods,
Water Filters, a Shower Hose or you can let the credit accumulate and buy a Cirrus Shower or another Cirrus Set.
You can use your credit whenever you want – it is cumulative (you don’t need to spend it all every month!) –
Actually, you can use it even 2 years after the expiration of your 12 month contract.
For a Cirrus Set I need to pay 12 x $29 = $348! That is way more than the price of the machine ($179) – Why is that?
In fact, the Cirrus Set actually costs you $1. Do not forget that you can use the full amount that you pay every month to buy Aromatherapy Pods, Water Filters or other accessories, in a very flexible manner.
To sum up, the $348 will be for you to use over the next 3 years (12 months + 2 years validity) for all your shower moments.
Will I own the Cirrus Set after signing the contract/subscription?
Yes, the Cirrus Set will be yours from the moment it is delivered.
Does the Cirrus Set have the same warranty as a purchased Cirrus Set?
How is the credit applied?
When you sign the contract you also become a Cirrus customer. The Credit is applied, every month, upon the payment of the monthly fee, directly and automatically on your Cirrus account (you have nothing to do and you can check your Credits online on your profile on cirrus-shower.com or by emailing Cirrus at firstname.lastname@example.org).
How soon is the credit applied after the monthly payment has been taken?
It might take up to 1 day.
Can the credit be accumulated e.g. if not used for 4 months will the amount of credits be carried over?
Yes, Cirrus Credits can be cumulated, you can buy whenever you want. You do not have to use up your credit every month.
In addition, you can also use your Credit only partially, it will still carry over. In fact, Credits will even be valid / usable up to 2 years after the end of your 12-month contract.
If I change my mind, can I cancel with no fees?
Yes, but only during the cooling-off period, which lasts 14 days and starts from the moment you receive your machine.
What happens if I wish to cancel my subscription before the end of the contract (after the cooling-off period of 14 days)?
The duration of your contract is 12 months. However, if you wish to cancel before the end of the contract, and after the cooling-off period of 14 days described above, you can do it through writing us an email at email@example.com.
By Canceling this subscription plan before contract ends, take in consideration that:
- Your machine is still yours to keep
- You will only have to pay cancellation fees (= price of the device) and the remaining credits will still be available for you to use to buy Cirrus products for 2 years after the date of cancellation (however, you will not be entitled to a refund in cash for any monthly fee already paid).
After the 12-month term the Cirrus Set will be yours and the subscription plan will be automatically renewed for 12 more months. The monthly fees will still be charged and turned into Cirrus Credits. However you can choose to terminate the contract whenever you want without any fees. Your remaining Credits will be available to use for 2 years after the date of termination.
Why do you need my ID? Why do you need these checks?
By choosing a Cirrus subscription, you get a Cirrus Set at very low price and accept specific terms and conditions. Cirrus needs to make sure that nobody else than you is taking commitment under your name or provides stolen/wrong payment information.